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Holiday Notice: Christmas and New Year Closing Dates

by Galaxy Admin 10 Dec 2024
Holiday Notice: Christmas and New Year Closing Dates

Our online store is open 24/7! Orders placed during the holidays will be dispatched once we return.

With the holiday season fast approaching, we’d like to share our closing dates to help you plan your orders effectively.

Our last working day for 2024 will be Friday, 20th December, and we will reopen on Monday, 6th January 2025. During this period, our offices and production facilities will be closed, and no orders will be processed or dispatched.

How This Affects Your Orders

To avoid delays, please place your orders early, keeping in mind our lead times:

  • Stock Orders: Orders placed close to 20th December may not be dispatched until after we reopen on 6th January.
  • Branded Orders (e.g., embroidery, printing): Lead times for custom orders vary, but production will pause during our closure.

For example:

  • If your branded order typically takes 10 working days to complete and you place it on 18th December, the production process will pause for the holidays. Your order will resume processing when we reopen on 6th January and may not be completed until 20th January.

This means holiday dates are not counted in lead times, so any orders placed just before the break will be delayed.

Plan Ahead

We’re here to help! If you’re unsure about your order timeline, please reach out to us before the 20th of December to ensure everything runs smoothly.

Wishing You a Merry Christmas and Happy New Year!

Thank you for trusting us throughout the year. We wish you a wonderful holiday season filled with joy and success.

We look forward to working with you again in 2025!

Warm regards,
The Galaxy Apparel Team

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