Below are answers to some frequently asked questions. If you have other questions, please email us at sales@galaxyapparel.co.nz

Frequently asked questions

Orders under $350 - The shipping charge is a flat rate of $9.95 for all non-rural areas.
Orders under $350 - The shipping charge is a flat rate of $12.95 for all rural areas.
Free delivery on all orders over $350.
International delivery is available and a quote will be provided on request.
There is no minimum order requirement for blank apparel. However, there is a minimum order requirement as below if the garments are being decorated.
Embroidery : Minimum 5
Screen Printing : Minimum 20
Supacolour : Minimum 20
Vinyl Transfer : Minimum 5
Digital Transfer : Minimum 5
Custom sublimation : Minimum 10
We are online only apparel business operating from Wellington. We deliver blank apparel and branded uniforms to anywhere in New Zealand.
Blank apparel without decoration will be dispatched in 2-3 working days. However, JBs wear products can take up to 4-5 working days to be dispatched.
Decorated apparel (embroidery, screen printing etc.) will be dispatched in 10 -15 working days after artwork approval.
Once order is dispatched, courier delivery time frame is generally 1-2 days for North Island and 2-3 days for South Island. Please allow an extra 1-2 days for rural delivery.
Biz Collection, Biz Corporates, Biz Care, Syzmik Workwear, Aurora, Cloke, Jb's Wear, Gildan, American Apparel, Aussie Pacific.
We can supply complete range from these brands. We have only listed limited products on our website. So, please feel free to checkout the catalogues listed on home page and get in touch with us for a quote.
Sample Order Policy:

At Galaxy Apparel, we understand that sometimes our customers may want to try out our products before making a full purchase. To make the process of ordering a sample as simple and easy as possible, we have created the following policy:

To order a sample, simply place an order online for a single product as you would normally do for a regular purchase.

Upon receipt of the product, inspect it carefully to ensure it meets your expectations.

If you decide the product is not suitable for your needs, you can return it to us within 7 days of receipt in unused condition and with complete packaging.

We will issue a full refund for the product, excluding any shipping charges you may have paid.

To initiate a return, please contact us at sales@galaxyapparel.co.nz and we will provide you with instructions on how to return the sample.

We hope that this policy provides our customers with the flexibility and confidence to try our products before making a full purchase.
Screen Printing
Vinyl Transfer
Digital Transfer
Custom sublimation
Please check out our printing services collection for more details like pricing, minimums, setup fee etc.
No. We are online only business. This keeps our overheads low and allows us to provide great quality products and services at low prices.
We delivery blank apparel and branded uniforms to anywhere in New Zealand.
Embroidery : Good quality JPEG or similar is preferred.
Screen Printing, Supacolour, Vinyl Transfer, Digital Transfer and Custom Sublimation : Any vector formats like AI, CDR, EPS and PDF with fonts converted to curves are preferred.
Clearance items are subject to availability at the time of processing order.
No exchange or refund allowed for clearance items unless the product is defective.
If you are unsure of the size of a clearance item, please do not place order.
Have any further questions ? Contact Support